FACS Facility Services, Inc.
I thought it was important to give you an update on the Modular Cleanoom we purchased from you. Our customer, the end user, is very satisfied with the fit, finish and the performance.
We were impressed with the ability of your crew to erect the structure in such a short period. Your company's ability to totally assemble a brand new out-of-the-box 850 square foot, class 1000 clean room and re-erect the customer's relocated cleanroom in less than 5 days was truly phenomenal.
The modular snap together wiring system was a big contributor to a speedy assembly and holding on-the-job electrical cost to a minimum. It was an option I am glad we purchased.
The air return/mixing plenum design is meeting temperature control expectations. The customer really likes the built-in expandability designed into the room that allows them to expand in two directions as business dictates.
I appreciate how hard your office staff worked on the few problems that did occur. Any company can look good when the job goes smoothly. Your people gave 150% to solve the problem with the HEPA shipment and the box of clips that got lost. It is not until a problem occurs that the customer knows whether a company believes and practices customer satisfaction or that it is just a slogan.
As to your cost per square foot, your company is very competitive for modular cleanrooms. Rocky Mountain Air is at the top of my bid list for our next cleanroom project.
Please feel free to use this letter as a reference for your prospective customers. We will recommend you and your company to anyone and can assure you that as the need arises we will be calling on you again.
Vice President North Texas Operations